Refund Policy

Refund Policy

**Refund Policy**


Welcome to SA Web Traffic! We aim to provide you with the best shopping experience possible. However, we understand that sometimes things don't go as planned. Please take a moment to review our refund policy to ensure a smooth and hassle-free process.


**30-Day Money-Back Guarantee:**

We offer a 30-day money-back guarantee on all products purchased directly from SA Web Traffic. If you are not completely satisfied with your purchase, you may return it within 30 days of receiving it for a full refund. Please note that the item must be in its original condition and packaging to be eligible for a refund.


**How to Initiate a Refund:**

To initiate a refund, please contact our customer service team at [admin@sawebtraffic.co.za](mailto:admin@sawebtraffic.co.za) within 30 days of receiving your order. Please include your order number and the reason for the return in your email. Our team will guide you through the return process and provide you with a return shipping label if necessary.


**Refund Process:**

Once we receive your returned item, our team will inspect it to ensure it meets our return policy criteria. Upon approval, we will process your refund within 5-7 business days. Refunds will be issued to the original method of payment used during the purchase.


**Non-Refundable Items:**

Please note that certain items are non-refundable, including:

- Digital products or downloads

- Gift cards

- Items marked as final sale


**Damaged or Defective Items:**

If you receive a damaged or defective item, please contact us immediately at [admin@sawebtraffic.co.za](mailto:admin@sawebtraffic.co.za). We will work with you to resolve the issue promptly, whether through a replacement, repair, or refund.


**Cancellations:**

If you wish to cancel your order before it has been shipped, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled, but you may still initiate a return according to our refund policy.


**Questions or Concerns:**

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us at [admin@sawebtraffic.co.za](mailto:admin@sawebtraffic.co.za). Our customer service team is here to assist you and ensure your satisfaction.


Thank you for shopping with SA WEB TRAFFIC! We appreciate your business.